Perficient

Perficient is a global AI consultancy transforming the world's most innovative enterprises through AI-first solutions. With more than 40 global locations and thousands of skilled strategists and technologists across the U.S., Latin America, India, Europe, and beyond, Perficient delivers work that's a step above with certified, experienced project teams and an agile, AI-centered approach to global delivery.

The Challenge

Prior to Virtuoso QA, Perficient's TQM (Total Quality Management) QA team relied on manual testing alongside automation via several high-code tools and a low-code, self-healing product called TestProject.io. While most team members had coding backgrounds and expressed interest in automation, the reality was far from ideal.

The pain points were clear:

• Extended onboarding cycles for new automation team members
• Crushing maintenance overhead on larger projects
• Script backlogs so severe that automation became outdated before deployment
• Constantly changing locators creating maintenance nightmares, even for stable features

The biggest frustration? Time that should have been spent creating value was consumed by maintenance. Scripts would languish in backlogs for so long they'd become obsolete, a maintenance death spiral that made traditional automation feel more like a liability than an asset.

The team needed a fundamental shift: a platform that would simplify scripting, execution, and failure analysis while dramatically reducing the maintenance burden on their test suite.

The Solution

The Virtuoso QA platform delivered exactly what Perficient needed and the team felt the difference immediately.

Rapid adoption was the first win. Team members with coding experience were writing production-ready scripts within their first week, thanks to Virtuoso QA's intuitive natural language approach and comprehensive training resources.

Full functional coverage became achievable. The team successfully covered all viable test cases for one web product and is actively expanding coverage to additional applications using Virtuoso QA's scalable platform.

The technology advantages compounded quickly:

• Self-healing capabilities automatically adapted to UI changes, eliminating the locator maintenance nightmare
• Reusable components accelerated test creation across projects
• Simplified framework architecture reduced complexity and technical debt
• Democratized automation with team members without extensive coding backgrounds could contribute meaningfully to automation efforts

Enterprise-grade support ensured rapid issue resolution and ongoing platform optimization, with Virtuoso QA's team readily available to discuss best practices and strategic implementation.

The Results

With Virtuoso QA, Perficient's team transformed their testing operations and reclaimed strategic time for high-value activities.

Faster regression cycles enable accelerated releases while expanded manual exploratory testing ensures comprehensive quality coverage where human insight matters most.

Impact by the Numbers

Script Development Time:

• Before: 24 hours per script (high-code tools)
• After: 8 hours per script (Virtuoso QA)
• Result: 67% reduction in development time

Regression Testing Cycles:

• Before: 4 days (pre-automation)
• After: 2.5 days (with Virtuoso QA)
• Result: 37% faster release cycles

"The time savings have been transformative. We're not just releasing faster, we're able to focus our manual testing efforts on the exploratory work that really drives quality forward."
— Perficient TQM QA Team

Ready to transform your testing operations? Discover how Virtuoso QA's AI-driven platform can eliminate maintenance overhead and accelerate your release cycles. Calculate your ROI or explore our platform today.