Portaltech is part of the Reply group specializing in Customer Experience and Commerce solutions. Focused on digital customer experience, the company offers its services across diverse industries.
Testing in the context of e-commerce is crucial to ensure the smooth and secure functioning of online stores and provide an optimal shopping experience for customers. Therefore, there is a need to provide expeditious quality assurance for multiple projects in parallel in different environments. This strains the QA team, especially when regression tests are required.
Solution
Virtuoso has a low learning curve and does not require coding experience. It provides easy maintenance with auto-healing elements, cross-browser, cross-device, and API testing. Furthermore, it allows faster analysis by producing snapshots of each test step and can be integrated with many tools and processes.Increased efficiency: Virtuoso allows faster and more efficient testing by automating repetitive tasks and executing test cases in parallel.
Portaltech started out with a team of manual testers who couldn’t keep up with the demands of ensuring the quality of their e-commerce website. After switching to Virtuoso, automating their test suite, and writing authoring over four hundred and six active journeys, they found that they were executing, reporting, and maintaining tests 74x faster. Each journey has an average of thirty to fifty steps, and the ability to author with Natural Language Programming enabled the QA team to get up and running with robust tests. Portaltech also saw cost savings of over 40% within their first quarter of using Virtuoso.