Test Automation for CRM, ERP and Policy Systems
The applications that run your business change on schedules set by their vendors and by your own configuration. Virtuoso QA covers the processes those systems carry, from the interface a user works in through to the record the transaction actually wrote.
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Test Automation for CRM, ERP and Policy Systems
The applications that run your business change on schedules set by their vendors and by your own configuration. Virtuoso QA covers the processes those systems carry, from the interface a user works in through to the record the transaction actually wrote.
Test Automation for CRM, ERP and Policy Systems
The applications that run your business change on schedules set by their vendors and by your own configuration. Virtuoso QA covers the processes those systems carry, from the interface a user works in through to the record the transaction actually wrote.
Used by the world's leading companies
Used by the world's leading companies
Used by the world's leading companies
Used by the world's leading companies
Why Business System Testing Falls Behind
The processes that matter most cross several systems, and each one is usually tested on its own.
Processes cross system boundaries
An order raised in CRM prices in ERP and settles in finance. Testing each application separately misses the handoffs where the process actually breaks.
Configuration makes every estate different
Custom fields, approval rules and role-based access mean generic coverage proves very little. What needs testing is your configuration rather than the vendor's default behaviour.
Vendor releases arrive on their schedule
Each platform ships updates whether the test suite is ready or not, and repair work takes the time meant for verifying the business process.
Why Business System Testing Falls Behind
The processes that matter most cross several systems, and each one is usually tested on its own.
Processes cross system boundaries
An order raised in CRM prices in ERP and settles in finance. Testing each application separately misses the handoffs where the process actually breaks.
Configuration makes every estate different
Custom fields, approval rules and role-based access mean generic coverage proves very little. What needs testing is your configuration rather than the vendor's default behaviour.
Vendor releases arrive on their schedule
Each platform ships updates whether the test suite is ready or not, and repair work takes the time meant for verifying the business process.
Why Business System Testing Falls Behind
The processes that matter most cross several systems, and each one is usually tested on its own.
Processes cross system boundaries
An order raised in CRM prices in ERP and settles in finance. Testing each application separately misses the handoffs where the process actually breaks.
Configuration makes every estate different
Custom fields, approval rules and role-based access mean generic coverage proves very little. What needs testing is your configuration rather than the vendor's default behaviour.
Vendor releases arrive on their schedule
Each platform ships updates whether the test suite is ready or not, and repair work takes the time meant for verifying the business process.
How Virtuoso QA Covers Business Systems
Virtuoso QA builds coverage from the process documentation your teams already maintain, then runs it across the systems a transaction passes through.
Coverage built from your own processes
Process documents, configuration notes and specifications become source-cited requirements, and Touchstone proposes the journeys that prove them.
Journeys authored in plain English
Business analysts and process owners create and review journeys as readable sentences, without writing or maintaining code.
Verification past the interface
Interface steps, API calls and data checks combine in one journey, so a transaction is confirmed against the record it created rather than the confirmation screen.
Variation handled as data
Legal entities, roles, currencies and business units run from a data table rather than becoming a separate suite for each combination.
Coverage holds through updates
Virtuoso QA proposes repairs for common interface changes at approximately 95% user acceptance under human oversight, so an update is reviewed rather than repaired from scratch.
Evidence behind every release
Each journey records the requirement version it verifies, and each accepted change records its source, its approver and the run that followed.
How Virtuoso QA Covers Business Systems
Virtuoso QA builds coverage from the process documentation your teams already maintain, then runs it across the systems a transaction passes through.
Coverage built from your own processes
Process documents, configuration notes and specifications become source-cited requirements, and Touchstone proposes the journeys that prove them.
Journeys authored in plain English
Business analysts and process owners create and review journeys as readable sentences, without writing or maintaining code.
Verification past the interface
Interface steps, API calls and data checks combine in one journey, so a transaction is confirmed against the record it created rather than the confirmation screen.
Variation handled as data
Legal entities, roles, currencies and business units run from a data table rather than becoming a separate suite for each combination.
Coverage holds through updates
Virtuoso QA proposes repairs for common interface changes at approximately 95% user acceptance under human oversight, so an update is reviewed rather than repaired from scratch.
Evidence behind every release
Each journey records the requirement version it verifies, and each accepted change records its source, its approver and the run that followed.
How Virtuoso QA Covers Business Systems
Virtuoso QA builds coverage from the process documentation your teams already maintain, then runs it across the systems a transaction passes through.
Coverage built from your own processes
Process documents, configuration notes and specifications become source-cited requirements, and Touchstone proposes the journeys that prove them.
Journeys authored in plain English
Business analysts and process owners create and review journeys as readable sentences, without writing or maintaining code.
Verification past the interface
Interface steps, API calls and data checks combine in one journey, so a transaction is confirmed against the record it created rather than the confirmation screen.
Variation handled as data
Legal entities, roles, currencies and business units run from a data table rather than becoming a separate suite for each combination.
Coverage holds through updates
Virtuoso QA proposes repairs for common interface changes at approximately 95% user acceptance under human oversight, so an update is reviewed rather than repaired from scratch.
Evidence behind every release
Each journey records the requirement version it verifies, and each accepted change records its source, its approver and the run that followed.
Where Virtuoso QA Runs Across Business Systems
Virtuoso QA covers CRM, ERP, policy and claims systems and the applications around them, testing each process as it actually runs rather than one module at a time.
CRM
Lead to cash, case handling, quoting and approval routing across Salesforce, Dynamics 365 and the portals built around them.
ERP
Order to cash, procure to pay and the period close across SAP, Oracle and Dynamics 365, tested as complete processes rather than module checks.
Policy and claims
Quote to bind, policy servicing and first notice of loss through to settlement across the platforms and services behind them.
The systems around them
Supplier and customer portals, integration layers and the custom applications your processes pass through.
Where Virtuoso QA Runs Across Business Systems
Virtuoso QA covers CRM, ERP, policy and claims systems and the applications around them, testing each process as it actually runs rather than one module at a time.
CRM
Lead to cash, case handling, quoting and approval routing across Salesforce, Dynamics 365 and the portals built around them.
ERP
Order to cash, procure to pay and the period close across SAP, Oracle and Dynamics 365, tested as complete processes rather than module checks.
Policy and claims
Quote to bind, policy servicing and first notice of loss through to settlement across the platforms and services behind them.
The systems around them
Supplier and customer portals, integration layers and the custom applications your processes pass through.
Where Virtuoso QA Runs Across Business Systems
Virtuoso QA covers CRM, ERP, policy and claims systems and the applications around them, testing each process as it actually runs rather than one module at a time.
CRM
Lead to cash, case handling, quoting and approval routing across Salesforce, Dynamics 365 and the portals built around them.
ERP
Order to cash, procure to pay and the period close across SAP, Oracle and Dynamics 365, tested as complete processes rather than module checks.
Policy and claims
Quote to bind, policy servicing and first notice of loss through to settlement across the platforms and services behind them.
The systems around them
Supplier and customer portals, integration layers and the custom applications your processes pass through.
Where Virtuoso QA Runs Across Business Systems
Virtuoso QA covers CRM, ERP, policy and claims systems and the applications around them, testing each process as it actually runs rather than one module at a time.
CRM
Lead to cash, case handling, quoting and approval routing across Salesforce, Dynamics 365 and the portals built around them.
ERP
Order to cash, procure to pay and the period close across SAP, Oracle and Dynamics 365, tested as complete processes rather than module checks.
Policy and claims
Quote to bind, policy servicing and first notice of loss through to settlement across the platforms and services behind them.
The systems around them
Supplier and customer portals, integration layers and the custom applications your processes pass through.
Explore More of What Virtuoso QA Covers
Test the process across every system
Combine interface steps, API calls and data checks in one journey to verify outcomes across connected applications.
Author without maintaining code
Readable journeys that analysts, testers and process owners create and maintain directly.
Explore More of What Virtuoso QA Covers
Test the process across every system
Combine interface steps, API calls and data checks in one journey to verify outcomes across connected applications.
Author without maintaining code
Readable journeys that analysts, testers and process owners create and maintain directly.
Explore More of What Virtuoso QA Covers
Test the process across every system
Combine interface steps, API calls and data checks in one journey to verify outcomes across connected applications.
Author without maintaining code
Readable journeys that analysts, testers and process owners create and maintain directly.
AI-native, proven in production.
10x
Faster execution
9x
Faster authoring
85%
Less maintenance
50%
Lower QA cost
AI-native, proven in production.
10x
Faster execution
9x
Faster authoring
85%
Less maintenance
50%
Lower QA cost
AI-native, proven in production.
10x
Faster execution
9x
Faster authoring
85%
Less maintenance
50%
Lower QA cost
Proven where quality and accountability matter
Recognised by independent analysts, trusted by enterprise teams, and built with the security controls required for critical software.
WAVE STRONG PERFORMER
Proven where quality and accountability matter
Recognised by independent analysts, trusted by enterprise teams, and built with the security controls required for critical software.
WAVE STRONG PERFORMER
Proven where quality and accountability matter
Recognised by independent analysts, trusted by enterprise teams, and built with the security controls required for critical software.
WAVE STRONG PERFORMER
Frequently Asked Questions
How Virtuoso QA works across business systems, from covering a process that crosses several of them to keeping that coverage current through vendor updates.
Which business systems can Virtuoso QA test?
Can one journey cross several systems?
How do we cover different entities and roles?
What happens when a vendor ships an update?
Do our teams need automation engineers?
Frequently Asked Questions
How Virtuoso QA works across business systems, from covering a process that crosses several of them to keeping that coverage current through vendor updates.
Which business systems can Virtuoso QA test?
Can one journey cross several systems?
How do we cover different entities and roles?
What happens when a vendor ships an update?
Do our teams need automation engineers?
Frequently Asked Questions
How Virtuoso QA works across business systems, from covering a process that crosses several of them to keeping that coverage current through vendor updates.
Which business systems can Virtuoso QA test?
Can one journey cross several systems?
How do we cover different entities and roles?
What happens when a vendor ships an update?
Do our teams need automation engineers?
See what your next release looks like with Virtuoso
Book a walkthrough on your applications and your workflows. Bring a requirement, a user journey, or a brittle Selenium script, and watch the loop run on something you recognise.
See what your next release looks like with Virtuoso
Book a walkthrough on your applications and your workflows. Bring a requirement, a user journey, or a brittle Selenium script, and watch the loop run on something you recognise.
See what your next release looks like with Virtuoso
Book a walkthrough on your applications and your workflows. Bring a requirement, a user journey, or a brittle Selenium script, and watch the loop run on something you recognise.
Trust Center
AICPA
SOC
WAVE STRONG PERFORMER
@ Copyright 2026 SpotQA, Creators of Virtuoso QA
Trust Center
AICPA
SOC
WAVE STRONG PERFORMER
@ Copyright 2026 SpotQA, Creators of Virtuoso QA
Trust Center
AICPA
SOC
WAVE STRONG PERFORMER
@ Copyright 2026 SpotQA, Creators of Virtuoso QA