From Manual Grind to Strategic Automation

APi Group depended on its COINS ERP platform for mission-critical operations. Yet every regression cycle—80 test cases—required 2 weeks (336 hours) of manual effort, delaying releases and stretching resources thin.

“When I first heard about Virtuoso, I thought, ‘What is this tool?’ and braced for a steep learning curve,” recalls Dilmurod Djuraev, ERP Testing Analyst at APi Group. “I expected it might be a big challenge, but I was pleasantly surprised by how straightforward it was to pick up.”

Pilot Phase: The Turning Point

In a targeted pilot leveraging Virtuoso QA, APi Group:

• Automated core scenarios in under 24 hours without writing a single line of code.
• Enabled self-healing tests that adapt instantly to UI changes.
• Onboarded analysts from skeptics to confident practitioners in days.

“It’s very intuitive. Finding and interacting with web elements was surprisingly easy,” says Dilmurod. “And when something changed, clicking ‘Fix’ updated the test immediately—no need to dive into code.”

Impact Metrics: 1,233% Efficiency Boost

• Regression cycle time: 336 hours → 6 hours (330 hours saved)
• Annual hours saved (80 tests): 1,980+ hours
• Efficiency improvement: 1,233%

For more on how we calculate ROI, visit our ROI Calculator.

Scaling Success: The Multiplication Effect

With 330 hours reclaimed each cycle, the team now:

• Maintains & enhances existing suites with our Test Maintenance features.
• Builds new test cases for broader coverage using our Visual Test Builder.
• Onboards automation for Salesforce and additional ERP modules via Virtuoso QA.

By scaling to the full COINS suite, APi Group projects 5,000+ hours saved annually—up to a 5× multiplication on today's time savings.

Strategic Benefits Beyond Time

• Rapid Time-to-Market: Unattended overnight runs cut regression from 14 days to under one working day; explore our CI/CD Integrations.
• Quality at Scale: Real user journeys ensure tests reflect actual workflows, eliminating human error. Learn about our Real User Simulation.
• Resource Optimization: Testing analysts focus on innovation and continuous improvement—discover our Analytics Dashboard.

“Virtuoso’s implementation in Phase 1 has provided us with a solid foundation for building our test automation processes,” reflects Valentina Vivas, Digital Technology & Product at APi Group. “The experience working with the Virtuoso team has been positive and useful in guiding our next steps. We appreciated the excellent support and guidance provided throughout this phase. We look forward to exploring how Phase 2 can continue to support and add value to APi Group.”

Read more customer stories on our Success Stories page.

Key Takeaways for Leaders

• ✅ Immediate ROI: 1,233% efficiency uplift from day one with Virtuoso QA
• ✅ Zero-Code, Zero-Learning Curve: Analysts proficient in days, not months—see our Getting Started Guide.
• ✅ Scalable Automation: 3–5× potential as coverage expands—learn more in our Use Cases.
• ✅ Quality & Speed Combined: Faster releases, higher confidence—explore Features.
• ✅ Strategic Focus: Teams innovate, rather than iterate

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Ready to Unlock Similar Gains?

Visit our Demo Page or Contact Sales to learn how Virtuoso QA can transform your testing—from a bottleneck to a business catalyst.