Verify Agentforce Actions Across End-to-End Business Processes

Testing AI agent behaviour is only half the problem. Teams also need to verify that the complete business process follows the right rules, respects permissions and delivers the intended outcome across Salesforce and connected systems.

In this webinar, we’ll explore how to test Salesforce and Agentforce as part of an end-to-end business process. Using a real-time business process, we’ll look at how requirements, policies and Salesforce configuration can inform test scenarios, checks across connected systems and review of execution evidence.

We’ll also discuss how to keep tests current as Salesforce Flows, permissions, Agentforce actions and integrations change, and how end-to-end process testing complements Salesforce’s native Agentforce Testing Center.

Why attend:

• See how Agentforce actions can be tested across the wider Salesforce process, from the initial action through to the final business outcome.

• Follow how business rules, user permissions and downstream transactions are checked together to confirm the process works as intended.

• Explore how requirements and policies can be used to shape test scenarios around the outcomes your business expects.

• See how evidence report shows what happened at each step and helps teams make informed release decisions.